FAQ
Here you will find answers to frequently asked questions.
How long does delivery take?
All orders are processed within 1-3 business days . From the shipping date , you can expect your order within 7-12 business days , depending on carrier and location availability . In some cases, faster delivery is possible. To offer you the best prices and the latest designs , we ship the products directly from the manufacturer in Asia .
What if I don't like the product?
If you don't like the product , you can return it within 14 days of receipt and we will refund your money immediately. Please take a look at the return and refund policy first.
What is our mission?
We are constantly working to improve the quality of life of our customers with high-quality products . Our top priority is the complete satisfaction of our customers and the constant optimization of our brand !
Why exactly SOUL AESTHETICS?
We only offer our customers selected , high-quality products . The products go through a rigorous process before they are offered for sale in our online shop . That's why we have experts put our products and production through their paces . This is how we can guarantee 100% good quality .
How can I give my feedback?
To do so, use our contact form . We are always open to feedback , suggestions for improvement and requests from our customers . We will respond as quickly as possible. So don't hesitate to contact us if you need anything . We are available to you around the clock .

